Shipping & Delivery Policy
Effective Date: July 8, 2026
At Indras Academy, we are committed to providing a seamless enrollment and learning experience. As an educational institute, we primarily offer digital courses, classroom training, live online sessions, and educational services. This Shipping & Delivery Policy explains how our services are delivered after successful registration and payment.
1. Nature of Our Services
Indras Academy provides educational services, including but not limited to:
Digital Marketing Courses
AI-Powered Digital Marketing Training
Google Ads & Meta Ads Training
SEO, Social Media Marketing & Performance Marketing Courses
Website Development Training
Video Editing Courses
Classroom Training
Live Online Training
Corporate Training
Internship Programs
Career & Placement Support
Since these are educational services, no physical products are shipped unless explicitly mentioned during enrollment.
2. Course Enrollment Confirmation
After successful payment, students will receive an enrollment confirmation via:
Email
SMS (where applicable)
WhatsApp (where applicable)
Phone call from our admissions team (if required)
The confirmation typically includes:
Course Name
Batch Details
Class Schedule
Payment Confirmation
Student Instructions
Joining Information (for online courses)
Enrollment confirmations are generally sent within 24 hours of successful payment during business days.
3. Access to Online Courses
Students enrolled in online programs will receive:
Course access details
Login credentials (if applicable)
Learning Management System (LMS) access
Live class links
Course materials
Assignments and learning resources
Access is usually provided before the scheduled batch start date or as communicated during enrollment.
4. Classroom Training
For classroom training programs, students will receive:
Training center address
Reporting time
Batch schedule
Orientation details (if applicable)
Required documents and instructions
Students are advised to report on the scheduled date and time with valid identification, if requested.
5. Internship & Placement Support
Eligible students may receive internship and placement-related communications through:
Email
WhatsApp
Phone
Student portal (where applicable)
Placement opportunities are shared based on eligibility, course completion, employer requirements, and student performance.
6. Digital Learning Materials
Students may receive access to:
Recorded sessions
Study materials
Practice assignments
AI tools and resources
Templates
Course notes
Project files
These resources are delivered digitally and may be made available progressively throughout the course.
7. Physical Study Materials (If Applicable)
In cases where physical study materials or merchandise are provided as part of a course:
Shipping timelines will be communicated separately.
Delivery times may vary depending on the student’s location and courier availability.
Delays caused by courier services, weather, public holidays, or unforeseen circumstances are beyond the control of Indras Academy.
8. Delivery Delays
Course access or communications may occasionally be delayed due to:
Payment verification
Technical issues
Incorrect contact information provided by the student
Internet or system outages
Public holidays or unforeseen events
Our team will make every effort to resolve such issues promptly.
9. Student Responsibility
Students are responsible for:
Providing accurate contact information during registration.
Ensuring their email address and phone number are active.
Checking spam or junk folders for course communications.
Informing Indras Academy of any changes to their contact details.
Indras Academy is not responsible for delays resulting from incorrect information submitted by the student.
10. Contact for Delivery-Related Queries
If you have not received your enrollment confirmation, course access details, or learning materials within the expected timeframe, please contact us.
Indras Academy
Website: https://indrasacademy.com
Email: support@indrasacademy.com (Update with your official support email if different.)
Our support team will assist you as quickly as possible.
11. Changes to This Policy
Indras Academy reserves the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be published on this page with a revised Effective Date.
Your Acknowledgement
By enrolling in any course or making a payment through the Indras Academy website, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.